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Table 4 Summary of qualitative findings: team processes/states & implementation outcomes

From: Teamwork and implementation of innovations in healthcare and human service settings: a systematic review

Summary of Review Finding

Studies Contributing

CERQual Assessment of Confidence in the Evidence

Explanation of CERQual Assessment

Adaptive team functioning, characterized by positive affective states (e.g., trust, mutual respect, belonging), effective behavior processes (e.g., frequent communication and coordination), and shared cognitive states (e.g., clear roles, shared mental models of how to provide care), facilitates implementation and is associated with better implementation outcomes

Problems in team functioning, including negative affective states (e.g., tension, lack of trust), problematic behavioral processes (e.g., conflict, competition, poor communication), and a lack of shared cognitive states (e.g., unclear roles, lack of shared awareness, competing goals), act as barriers to implementation and are associated with poor implementation outcomes

[40,41,56,61,77,83,86,92,94,95,97

85,]

High confidence

Moderate concerns about coherence and minor concerns about methodology and adequacy do not reduce confidence in this simple descriptive finding

Trust, cohesion, and psychological safety within teams facilitate implementation by contributing to team members’ willingness to speak up and openly share experiences and feedback. Negative affective states, fear of judgment, conflict, and lack of safety hinder implementation

[47,48,49, 78]

Moderate confidence

A small number of studies and limited diversity in settings and interventions leading to moderate concerns about adequacy and relevance

Open, ongoing, and effective communication within teams facilitates implementation of new practices; poor communication is a barrier

[40, 47, 53, 74]

High confidence

Minor concerns about adequacy do not reduce confidence in this simple descriptive finding

Communication beyond the team facilitates implementation by providing opportunities for team learning

[47, 48, 75]

Low confidence

Variations in definitions and limited data from a small number of studies leading to serious concerns about coherence and adequacy

Poor coordination among healthcare professionals interferes with providing high-quality care and can be a barrier to implementation of new approaches

[40, 95]

Low confidence

Ambiguous findings and thin data in a small number of studies leading to serious concerns about coherence and adequacy and moderate concerns about relevance

Shared goals, mission, and vision within teams facilitate implementation and sustainment

[47, 84]

Low confidence

Only 2 studies in similar settings and only 1 study with adequate data leading to serious concerns about relevance and serious concerns about adequacy

  1. Low quality/low relevance studies not included in synthesis: [43, 46, 51, 52, 60, 63, 64, 66, 69, 71, 73, 76, 79, 82, 87, 90, 93, 96]